- April 3 2013News
Today the Québec Ombudsman is releasing a report on the organization of emergency response services for accidents that occur off-road. Most problems stem from the fact that accessibility to ambulance services stops where the road system stops. The Québec Ombudsman's recommendations are aimed at saving as many lives as possible and reducing the risk of permanent disabilities in off-road accident survivors, especially in isolated areas.
- April 26 2012News
Today the President of the National Assembly tabled the Québec Ombudsman's 2012-2017 strategic plan (Conduire à la pleine solution, pour un, pour tous). The title captures how the Québec Ombudsman envisions its mission and actions. La pleine solution refers to the fact that a "full solution" is one that gets to the heart of a problem with a view to solutions that last.
- December 1 2011News
Today, the Members of the National Assembly unanimously re-appointed Raymonde Saint-Germain Québec Ombudsperson for a second five-year term of office.
Ms. Saint-Germain has been the Québec Ombudsperson since April 2006. Her investiture coincided with the expansion of the institution's responsibilities to include second-recourse reception and processing of citizen complaints in the health and social services sector. Her achievements as Québec Ombudsperson include the following special reports: