News | Protecteur du Citoyen

News

  1. December 13 2013
    Reaction to bills and draft regulations

    The Québec Ombudsman is satisfied to recognize that the new Act to amend the Civil Code as regards civil status, successions and the publication of rights – Bill 35, which was adopted very recently – echoes its recommendations.

  2. December 6 2013
    News

  3. October 28 2013
    News

    Speaking at the 2013 Congress of the Regroupement provincial des comités des usagers on October 25, Québec Ombudsperson Raymonde Saint-Germain emphasized on the importance of the involvement of users' committees in health network institutions:

  4. September 30 2013
    News

    An error occurred when last resort financial assistance cheques were issued for the month of October. Some recipients received two copies of the same cheque.

  5. September 19 2013
    News
  6. September 19 2013
    News

    Press Release in PDF Québec City, September 25, 2013 - As correctional ombudsman of Québec, the Québec Ombudsman is particularly concerned by shortcomings in services offered to detainees with mental disorders.

  7. September 19 2013
    News

    Press Release in PDF Québec City, September 25, 2013 - In 2012-2013, the Québec Ombudsman received 1,186 complaints and 239 reports regarding health and social services. It deemed 43% of complaints and reports to be substantiated. Most had to do with difficulties accessing care and services, unjustified wait times, or failure to respect users' rights.

  8. September 19 2013
    News

    Press Release in PDF Québec City, September 25, 2013 - The 2012-2013 annual report of the Québec Ombudsman presents its findings and recommendations with respect to 11 departments and public agencies, as well as the Ministère de la Santé et des Services sociaux and its network, and Services correctionnels.

  9. September 19 2013
    News

    Press Release in PDF Québec City, September 25, 2013 - The Québec Ombudsman's 2012-2013 annual report was tabled in the National Assembly today.

  10. September 18 2013
    Reaction to bills and draft regulations

    The Québec Ombudsman has examined the draft regulation of the Ministère de la Famille which seeks, among other objectives, to strengthen the measures designed to protect the health and safety of children who attend the network of educational childcare services.