COVID-19 in a hospital: allow a person to leave, for their own health and safety

  • November 1, 2021
Femme âgée enfilant un masque jetable bleu

The context

The complaint

What the investigation showed

The outcome

At the Québec Ombudsman’s request, the hospital allowed the woman to go home. Before she left, she had to have one last test. The result: negative.

This case was taken from our 2020-2021 Annual Report.

The Québec Ombudsman ensures that your rights are upheld in your dealings with Québec public services. Are you dissatisfied with the services of a Government of Québec department or agency? Or with those of a health and social services network institution (2nd level of recourse)? File a complaint with the Québec Ombudsman by calling 1-800-463-5070 or use our online complaint form.