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Second follow-up report
Pathways of First Nations and Inuit Children, Youth and Families in Youth Protection in Québec
The Protecteur du citoyen has released the second follow-up report on the calls for action issued by the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.
News
- Reaction to the draft Regulation to amend the Regulation under the Act respecting the Québec correctional system
- Reaction to the draft Regulation respecting the operation of private seniors’ residences
- Youth protection: Strengthening collaboration to support the rights of First Nations and Inuit children
Frequently Asked Questions
Make a complaint
No. As soon as we receive your complaint, we acknowledge receipt by phone or in writing (email, letter or fax) within two working days. Then if your complaint is admissible (if we can intervene), we check the facts with all the parties concerned. However, whether or not your complaint is substantiated, we inform you of your conclusions, verbally or in writing.
If you want to know how your file is progressing, call us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
No. The Protecteur du citoyen has no jurisdiction in that area. You must file a complaint with the ombudsman of the university in question.
Denounce a reprehensible act
No. You can refuse mediation but must do so voluntarily. Mediation is a simple, free and rapid means of reaching a settlement between the two parties.
To find out more, see the Handling reprisal complaints page.
Yes, if the Protecteur du citoyen feels that the information it received can be reported to the Anti-Corruption Commissioner.
If we have the information needed for prosecution of an offence, we contact a police force or professional order. Unless you consent to it, your identity will not be disclosed.
Feel free to contact us. We will refer you to the right organization if we cannot help you.