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File a complaint about a government department or agency.
Examples
File a complaint
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File a complaint about the health and social services network.
Examples
For more information
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Speak out against a wrongdoing within a public body.
Examples
Speak out
Find out more about the Protecteur du citoyen. Find out more about the Protecteur du citoyen.
See the Protecteur du citoyen’s reports and investigations. See the Protecteur du citoyen’s reports and investigations.
Phone us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m. Phone us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
Speakerphone Icon Second follow-up report

Pathways of First Nations and Inuit Children, Youth and Families in Youth Protection in Québec

The Protecteur du citoyen has released the second follow-up report on the calls for action issued by the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.

For more information

Frequently Asked Questions

Make a complaint

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Yes. Section 20 of the Public Protector Act specifies that anyone who applies to have the Protecteur du citoyen intervene must provide:

As for reports, unless you want feedback from us, you do not have to provide any personal information. 

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Do you have information about the conduct of an MNA or a Minister? You can contact the Commissaire à l’éthique et à la déontologie.

Have you witnessed wrongdoing within a public body (mismanagement of public funds for example)? Report it to the Protecteur du citoyen. We handle all disclosures confidentially.

Denounce a reprehensible act

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The Act respecting protection against reprisals related to the disclosure of wrongdoings prohibits reprisal and threats of reprisal, in particular if:

You are protected against reprisal if you have made a disclosure to the Protecteur du citoyen or cooperated in an investigation related to a disclosure or reprisal complaint handled by the Protecteur du citoyen.

Protection against reprisal also applies if you have made a disclosure to a person (manager, co-worker, etc.) within the public body where you work. The Act also protects you if you have made a disclosure about a municipality to the Commission municipale du Québec. The same applies if you have made a disclosure involving the Protecteur du citoyen to the National Assembly’s Ethics Commissioner.

If you disclose wrongdoing publicly or through the media, the Act will not protect you against reprisal, except in emergency situations and under certain conditions.

For more details, see How am I protected? and Disclosure in the media: am I protected?.

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When the investigation is completed, we report our conclusions to the highest-ranking administrative official within the public body concerned. If the circumstances warrant it, we notify the minister responsible for the public body. Where applicable, we make recommendations.

If we feel that the public body in question did not take any satisfactory measures within a reasonable time following our recommendations, we notify the minister responsible for the public body concerned. We may also report the situation in our annual report or in a special report tabled in the National Assembly. 

See the Alleged wrongdoer and Handling disclosures pages for information about our investigation procedure.