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  1. February 11, 2015

    Making a report

    … The top five causes of complaints in 2013-2014 Wait times Rights violation Inadequate services …

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  2. February 6, 2015

    Government departments and agencies

    … regarding their administrative operation (service quality, wait times, etc.): Conseil de la justice administrative; …

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  3. March 30, 2012

    Is Home Support Always the Option of Choice? Investigation Report on the Accessibility of Long-term Home Support Services

    A Protecteur du citoyen investigation report released today underscores the gap between the principles and thrusts of the home support policy titled Chez soi : le premier choix (Home Support: Always the Option of Choice), adopted in...

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