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September 30, 2021
2020-2021 Annual Report – Act now to correct major flaws in the health and social services network
In her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pinpoints major flaws in the health and social services network. She is urging government to acknowledge recurrent problems and quickly adopt and implement solutions.
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April 4, 2013
The Protecteur du citoyen’s report on the organization of off-road emergency response services: Optimize off-road coverage to save lives
The Protecteur du citoyen released a report on the organization of off-road emergency response services, which sheds light on the need for these services to be better organized with a view to improving quality and accessibility. The...
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December 5, 2019
Speech by the Ombudsperson at the Laurent Commission (in French)
Speech by Ombudsperson Marie Rinfret on December 5, 2019, at the public hearings of the Laurent Commission (Special Committee on the Rights of the Child and Youth Protection)
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February 11, 2015
Making a report
… that there have been shortcomings or injustice in public services, whether a government department or agency or an institution within the health and social services network, you can ask the Protecteur du citoyen to … in 2013-2014 Wait times Rights violation Inadequate services Financial damage Inaccessible …
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