Press releases

Québec Ombudsperson Marc‑André Dowd published today the second follow-up report on the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress.

Ombudsperson Marc-André Dowd released today the findings of an investigation into the management of complex cases in Québec’s detention facilities.

On April 14, 2026, the Protecteur du citoyen has published a good practice guide for inclusive public services in the digital age.

The Protecteur du citoyen today released a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress, also known as the Viens Commission.

The Ombudsperson, Marc-André Dowd, tabled the Annual Report of the Protecteur du citoyen today at the National Assembly. While technological advances in government authorities are multiplying the forms of communication with their different clienteles, Marc André Dowd insists on the importance of listening to citizens attentively and empathetically.

Today, the Protecteur du citoyen released an investigation report entitled Directeur de l’état civil – Accélérer la transmission des certificats de décès, par respect pour les citoyens (Québec Register of Civil Status – Expediting the transmission of death certificates, out of respect for citizens).

The coming into force of Québec's public integrity legislation on November 30, 2024, will help protect whistleblowers from reprisal and foster a culture of public integrity in Québec.

On the fifth anniversary of the tabling of the report of the Viens Commission, Ombudsperson Marc-André Dowd announced that he would produce a thematic follow-up on the Commission's impact on youth protection in Indigenous communities.