Today, Québec Ombudsman Marc-André Dowd tabled his 2021-2022 Annual Report at the National Assembly. Year after year, the Québec Ombudsman’s Annual Report examines serious shortcomings in health services and social services, such as understaffing, slashed budgets, red tape and service cuts.
Press releases
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December 1, 2022Annual Reports
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December 1, 2022Annual Reports
2021-2022 Annual Report — An opportunity to innovate and improve services to people
In his 2021-2022 Annual Report, Québec Ombudsman Marc-André Dowd weighs in on major shortcomings by Government of Québec departments and agencies. He also reveals serious public integrity flaws within certain public bodies.
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December 1, 2022Annual Reports
2021-2022 Annual Report — The challenges posed by the pandemic and staff shortages must not compromise detainees’ rights
In his 2021-2022 Annual Report, Québec Ombudsman Marc-André Dowd notes that detainees’ usual routine was radically disrupted because of understaffing and the consequences of the pandemic, notably, measures to combat the virus.
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November 18, 2022General
Clarifications concerning an investigation conclusion
Further to a flurry of media articles, the Québec Ombudsman wishes to make certain clarifications about its investigation conclusion titled Keep the political office’s role sealed off from the administrative apparatus’ role in awarding subsidies.
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September 30, 2022General
Viens Commission — The Québec Ombudsman weighs in on call-for-action follow-up
On the occasion of the third anniversary of the tabling of the report of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress, Québec Ombudsman Marc-André Dowd highlights the work done to date by his organization to ensure follow-up on the calls for action.
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June 13, 2022Special Reports
Special report — Putting students first: For adapted educational services for students with special learning and adjustment needs
Today, Québec Ombudsman Marc-André Dowd released the Putting students first investigation report, which describes the slate of student services, their organization and their funding for elementary-school students with special learning and adaptation needs.
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March 23, 2022General
Whistleblower Awareness Day — Whistleblowers are crucial to public integrity
On the occasion of Whistleblower Awareness Day, March 24, 2022, the members of the Public Integrity Partners Forum highlight the crucial contribution that whistleblowers make to public integrity.
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March 3, 2022General
Special report — Student Financial Assistance: Give better support to students by being transparent and truly listening
On March 3, 2022, the Québec Ombudsperson released a special report on Student Financial Assistance. She made 22 recommendations to the Ministère de l’Enseignement supérieur and one to the Minister.
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November 23, 2021Special Reports
First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, remember
Today, Québec Ombudsperson released her findings on how the COVID-19 crisis in CHSLDs was handled during the first wave of the pandemic. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister.
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October 28, 2021Special Reports
Special report by the Québec Ombudsman — For access to public residential resources that respects the rights and needs of elderly people and of their families
Today, Québec Ombudsperson Marie Rinfret released a special report on access to public residential resources that respects the rights and needs of elderly people and their families. The report documents the reality of elderly people who are waiting for a place in a substitute environment and spells out what needs to occur immediately to correct the access mechanism.