In an investigation report released today, the Protecteur du citoyen shed light on the situation of children who do not qualify for the Québec Health Insurance Plan because their parents have a precarious migratory status.
Press releases
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April 18, 2018Special Reports
Hospitals: equalities in billing for rooms
In a report released today, the Protecteur du citoyen criticized the lack of consistency in the billing for hospital rooms.
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March 21, 2018Special Reports
The Ombudsperson speaks out against the detention conditions of people serving an intermittent sentence
Today the Protecteur du citoyen released an investigation report on the consequences of the rise in intermittent sentences in Québec’s correctional facilities.
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February 13, 2018General
"Organizational mistreatment" in Québec’s health institutions - Reminder of the Protecteur du citoyen’s role
Further to a request to the Protecteur du citoyen by the Centrale des syndicats du Québec (CSQ), the Fédération de la Santé du Québec (FSQ-CSQ) and the Association des retraitées et retraités de l’éducation et les autres services publics du Québec (AREQ-CSQ), Ombudsperson Marie Rinfret reiterated the role of the institution.
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December 19, 2017Special Reports
Abolish any time limit for civil actions in case of sexual assault, violence during childhood, or violence by a spouse or an ex-spouse
On December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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October 31, 2017Special Reports
Investigation report by the Protecteur du citoyen: The process for handling complaints within the education system must be reviewed
On October 31, 2017, the Protecteur du citoyen released a report on school boards’ and schools’ complaint handling procedure.
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May 1, 2017General
A new mandate for the Protecteur du citoyen: Whistleblowers now enjoy reliable, safe, and independent recourse
The Act to facilitate the disclosure of wrongdoings relating to public bodies, which comes into force today, makes it possible for anyone to disclose a wrongdoing involving a public body to the Protecteur du citoyen with complete confidence and confidentiality.
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December 12, 2016General
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen welcomes its new mandate enthusiastically
The Act to facilitate the disclosure of wrongdoings relating to public bodies was passed today in the National Assembly. The Protecteur du citoyen will be given the mandate to handle the disclosure of wrongdoings relating to any public body subject to the Act.
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September 15, 2016Special Reports
Compensation for crime victims: the Protecteur du citoyen recommends management that is more effective and better tailored to victims’ needs
Today the Protecteur du citoyen released an investigation report presenting its findings and recommendations concerning the public compensation system for crime victims (IVAC).
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June 16, 2016Special Reports
The Protecteur du citoyen makes recommendations aimed at fostering respect of the rights of tenants in private seniors’ residences
In a special report released on June 16, 2016, the Protecteur du citoyen shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. It issued seven recommendations aimed at giving these seniors a fair chance to defend their rights.