Press releases

  1. September 25 2013

    While recognizing the close cooperation offered by public services to correct the shortcomings and mistakes that the institution found during the course of the year, the Québec Ombudsman notes that the gap between stated services...

  2. September 24 2013
    Bills and legislation

    During this morning’s special consultations on the bill respecting end-of-life care, the Ombudsperson, Raymonde Saint-Germain, expressed her agreement with its principles and provisions, subject to certain recommendations.

  3. May 23 2013
    Bills and legislation

    The Québec Ombudsman has expressed its satisfaction with changes proposed by the Minister of Justice in Bill 35, concerning new powers granted to the Directeur de l’état civil with regard to delivering sex change certificates and death certificates.

  4. April 4 2013
    Special Reports

    The Québec Ombudsman released a report on the organization of off-road emergency response services, which sheds light on the need for these services to be better organized with a view to improving quality and accessibility. The...

  5. March 25 2013
    Special Reports

    The Québec Ombudsman’s report published today indicates that the administration of parents’ financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized.

  6. March 12 2013
    Bills and legislation

    Ombudsperson Raymonde Saint-Germain gave her general approval to Bill 12, which, in her estimation, "strikes a balance between the public interest and respect of the rights of all involved."

  7. November 1 2012
    Annual Reports

    Québec City, November 1, 2012 - Today the Québec Ombudsman’s 2011-2012 Annual Report was tabled in the National Assembly of Québec. Ombudsperson Raymonde Saint-Germain exhorted government department and public agency managers...

  8. May 23 2012
    Special Reports

    Québec City, May 23, 2012 –- The Québec Ombudsman today released a special report entitledServices Provided to Young People and Adults with a Pervasive Developmental Disorder: From Government Commitment to Cold Hard Facts.

  9. May 22 2012
    Bills and legislation

    Québec, May 22, 2012 – At the invitation of the Committee on Institutions, Raymonde Saint-Germain, Ombudsperson, presented a brief today on Bill 64, which establishes the Service administratif de révision des pensions alimentaires pour enfants (SARPA).

  10. March 30 2012
    Special Reports

    A Québec Ombudsman investigation report released today underscores the gap between the principles and thrusts of the home support policy titled Chez soi : le premier choix (Home Support: Always the Option of Choice), adopted in...

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