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October 10, 2023
Childcare proposal: don’t create false hopes
A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.
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June 26, 2023
Hospital: comply with the agreements made with the family
A man complained about a hospital which had not informed him before his father was transferred to a residence.
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September 23, 2020
Investigation on the management of the COVID-19 crisis in CHSLDs: input requested
The Protecteur du citoyen is currently investigating the management of the COVID-19 crisis in Québec CHSLDs. We are requesting input from the people directly affected by the situation in CHSLDs between March and June 2020.
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September 24, 2020
2019-2020 Annual Report
… Lengthy wait times Incomplete information Staff shortages or … Références et demandes d’information 7873références et …
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September 26, 2019
2018-2019 Annual Report
… Lengthy wait times Incomplete information Staff shortages or … Références et demandes d’information 45références et …
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September 26, 2019
Speech of the Ombudsperson - Tabling of the 2018-2019 Annual Report
Ombudsperson, Marie Rinfret, when tabling of the 2018-2019 Annual Report on September 26, 2019.
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February 10, 2015
Access to information
Access to information Do you want to request access to information or ask for information to be corrected? Use … the Protecteur du citoyen or by mail); or which incomplete, inaccurate, or ambiguous information you want …
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November 27, 2018
Speech of the Ombudsperson - Tabling of the 2017-2018 Annual Report
Ombudsperson, Marie Rinfret, when tabling of the 2017-2018 Annual Report on November 29, 2018.
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September 15, 2016
Compensation for crime victims: for effective and prompt management of vulnerable people
In an investigation report released on September 15, 2016, the Protecteur du citoyen homes in on the main problems concerning the public compensation system for crime victims (IVAC) and makes 33 recommendations that could be implemented without changing the current legal framework.
Consult the Rapport spécial -
September 15, 2016
Compensation for crime victims: the Protecteur du citoyen recommends management that is more effective and better tailored to victims’ needs
Today the Protecteur du citoyen released an investigation report presenting its findings and recommendations concerning the public compensation system for crime victims (IVAC).
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