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Situation report
First Nations and Inuit rights in public services
The Protecteur du citoyen published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.
Frequently Asked Questions
Make a complaint
When you send documents using the document transmission form for a file that is being processed, if possible, indicate:
- your file number; and
- the intended receiver of the documents.
This information is useful for your request to be handled properly.
You can also use the available space to add any extra information.
No. The Protecteur du citoyen cannot act to have a decision by a tribunal amended or overturned. That is why it is very important for you contact the Protecteur du citoyen BEFORE going to the administrative tribunals and agencies listed below:
- Commission d’accès à l’information;
- Conseil de la magistrature;
- Directeur des poursuites criminelles et pénales;
- Tribunal administratif du logement;
- Tribunal administratif du Québec;
- Tribunal administratif du travail.
However, we have the authority to handle complaints about the administrative functions (service quality, wait times, etc.) of these tribunals. For any questions on this subject, feel free to contact us.
Denounce a reprehensible act
The name of the whistleblower is never made public. If the wrongdoing is founded, we may release the conclusions from the investigation, but only if the whistleblowers’ identity can be protected and they can be protected against reprisal.
Do you have information to disclose? Do it now.
See the page What information will the Protecteur du citoyen make public, and in what situations?.
You may be summoned as a witness as part of a public integrity investigation to:
- Relate the events of which you had personal knowledge or knowledge in your capacity as an expert;
- Provide a document or any other piece of evidence.
You are legally obliged to cooperate in the investigation. At the meeting, you must provide all investigation-related information and answer all the investigator’s questions.
The law exempts you from the duty to be loyal and from any other confidentiality restriction which could otherwise apply. This includes professional secrecy, except for the secrecy binding attorneys or notaries to their clients.
See the Witness page and the Handling disclosures section for more information about our investigation procedure.