Ombudsperson Marie Rinfret has announced an impartial and independent investigation into the Ministère de la Santé et des Services sociaux and certain public health institutions.
General press releases
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September 30, 2019
The Protecteur du citoyen open regarding the report of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress
The report of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec was released by Commissioner Jacques Viens. The Protecteur du citoyen is attentive to this report and the calls to action it contains.
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May 1, 2019
The Protecteur du citoyen : 50 years of action to oversee public service quality and integrity
Fifty years ago today, the Protecteur du citoyen appeared on the scene to ensure that people’s rights were upheld in interacting with Québec public services. Ever since, it has handled more than 850,000 requests.
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January 31, 2019
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen remains a go-to for protecting whistleblowers
In the wake of articles published this week concerning the firing of a whistleblower by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation, Ombudsperson Marie Rinfret wishes to issue a reminder about the possible recourse for anyone who wants to make a disclosure and enjoy the Protecteur du citoyen’s protection.
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November 14, 2018
50th anniversary of the passage of an Act to ensure that the rights of Québec citizens are upheld
Fifty years ago, on November 14, 1968, Québec established an independent, neutral ombudsman with the passage of the Public Protector Act.
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February 13, 2018
"Organizational mistreatment" in Québec’s health institutions - Reminder of the Protecteur du citoyen’s role
Further to a request to the Protecteur du citoyen by the Centrale des syndicats du Québec (CSQ), the Fédération de la Santé du Québec (FSQ-CSQ) and the Association des retraitées et retraités de l’éducation et les autres services publics du Québec (AREQ-CSQ), Ombudsperson Marie Rinfret reiterated the role of the institution.
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May 1, 2017
A new mandate for the Protecteur du citoyen: Whistleblowers now enjoy reliable, safe, and independent recourse
The Act to facilitate the disclosure of wrongdoings relating to public bodies, which comes into force today, makes it possible for anyone to disclose a wrongdoing involving a public body to the Protecteur du citoyen with complete confidence and confidentiality.
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December 12, 2016
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen welcomes its new mandate enthusiastically
The Act to facilitate the disclosure of wrongdoings relating to public bodies was passed today in the National Assembly. The Protecteur du citoyen will be given the mandate to handle the disclosure of wrongdoings relating to any public body subject to the Act.
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November 18, 2013
The Protecteur du citoyen interacts with people on social networks
The Protecteur du citoyen today announced the launch of its Facebook and Google + pages and its Twitter account.
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April 1, 2011
Despite Revenu Québec’s change in status, the Québec Ombudsperson remains the ombudsman for taxpayers
Even though Revenu Québec’s status has been changed and it is now the Agence du revenu du Québec, Québec Ombudsperson remains the ombudsman for taxpayers.