Annual reports

Ombudsperson Marie Rinfret tabled her 2019-2020 Annual Report today. In it, she delivers her findings about the quality and integrity of Québec’s public services. This year, the investigations by the Protecteur du citoyen compel her to press the authorities to get moving. 

Québec City, June 14, 2006 – Since April 1, 2006, the Protecteur du citoyen has been responsible for fielding and processing last-resort complaints from the public with regard to the health and social services network. Now when users have complaints, they have easy recourse to a third party independent of the government.