In his 2022-2023 Annual Report, Marc-André Dowd presents disclosures and investigations that shed light on wrongdoing in government departments and agencies.
Annual reports
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September 21, 2023Annual Reports
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September 21, 2023Annual Reports
2022-2033 Annual Report — Departments, agencies and correctional facilities: disturbing flaws and failure to respect rights
In his 2022-2023 Annual Report, Marc-André Dowd stresses the importance for public authorities to embrace technology in order to increase access to their services. However, public bodies must make it a priority not to leave anyone behind.
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September 21, 2023Annual Reports
2022-2023 Annual Report — Health services and social services: staff shortages, but really…
Today, Marc-André Dowd tabled his 2022-2023 Annual Report in the National Assembly. Again, this year, numerous investigations by his institution have shown that glaring staff shortages throughout the public health and social services network are cited by authorities as the main reason for service cuts, reductions and disruptions.
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September 21, 2023Annual Reports
2022-2023 Annual Report — Understaffing: inevitability or a challenge?
Today, Protecteur du citoyen Marc-André Dowd tabled his 2022-2023 Annual Report in the National Assembly.
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December 1, 2022Annual Reports
2021-2022 Annual Report — The challenges posed by the pandemic and staff shortages must not compromise detainees’ rights
In his 2021-2022 Annual Report, Protecteur du citoyen Marc-André Dowd notes that detainees’ usual routine was radically disrupted because of understaffing and the consequences of the pandemic, notably, measures to combat the virus.
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December 1, 2022Annual Reports
2021-2022 Annual Report — An opportunity to innovate and improve services to people
In his 2021-2022 Annual Report, Protecteur du citoyen Marc-André Dowd weighs in on major shortcomings by Government of Québec departments and agencies. He also reveals serious public integrity flaws within certain public bodies.
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December 1, 2022Annual Reports
2021-2022 Annual Report — Mobilize, innovate and significantly improve health services and social services at long last
Today, Protecteur du citoyen Marc-André Dowd tabled his 2021-2022 Annual Report at the National Assembly. Year after year, the Protecteur du citoyen’s Annual Report examines serious shortcomings in health services and social services, such as understaffing, slashed budgets, red tape and service cuts.
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December 1, 2022Annual Reports
2021-2022 Annual Report — Recovering together from the setbacks of the pandemic
Today, Protecteur du citoyen Marc-André Dowd tabled his 2021-2022 Annual Report in the National Assembly. Emphasizing the ever-present impact of COVID-19 in Québec, he insisted on the pandemic-related challenges to public services since March 2020.
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September 30, 2021Annual Reports
2020-2021 Annual Report – Detainees’ rights hard-hit during the pandemic
In her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pointed out that the health measures implemented in correctional facilities because of COVID-19 wreaked havoc on usual practices and undermined detainees’ rights.
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September 30, 2021Annual Reports
2020-2021 Annual Report – During a health crisis, public services must display twice as much humanity and empathy
In her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pinpoints major flaws in the quality of the public services provided by Government of Québec departments and agencies. This year’s investigations also revealed wrongdoing within certain public bodies.