Annual reports | Protecteur du Citoyen

Annual reports

  1. September 24 2020
    News

    Ombudsperson Marie Rinfret tabled her 2019-2020 Annual Report today. In it, she delivers her findings about the quality and integrity of Québec’s public services. This year, the investigations by the Québec Ombudsman compel her to press the authorities to get moving. 

  2. September 24 2020
    News

    In her 2019-2020 Annual Report, Ombudsperson Marie Rinfret describes the shortcomings observed in her investigations of the health and social services network. She speaks out against situations in which people who are among society’s most vulnerable do not get the services they have the right to receive. In many cases, facilities and institutions have long been aware of these major failings.

  3. September 24 2020
    News

    In her 2019-2020 Annual Report, Ombudsperson Marie Rinfret describes the main shortcomings in the quality of the public services provided by Government of Québec departments and agencies. She also underscores failings in the integrity of certain public bodies.

  4. September 24 2020
    News

    In her 2019-2020 Annual Report, Ombudsperson Marie Rinfret notes that despite her repeated requests, the required changes to health services and social services in correctional facilities still have not been made across Québec.

  5. September 26 2019
    News

    Ombudsperson Marie Rinfret tabled her 2018-2019 Annual Report at the National Assembly. The report presents her findings concerning the quality and integrity of Québec public services.

  6. September 26 2019
    News

    In her 2018-2019 Annual Report released today, Ombudsperson Marie Rinfret pinpoints the main failings of the public services of the Government of Québec noted during investigations by her institution.

  7. September 26 2019
    News

    In her 2018-2019 Annual Report released today, Ombudsperson Marie Rinfret presents the main shortcomings seen in the health and social services network. These flaws mean that people are deprived of the services to which they have a right.

  8. September 26 2019
    News

    In her 2018-2019 Annual Report tabled today, Ombudsperson Marie Rinfret is critical that correctional facilities use solitary confinement of detainees too often, for long periods and without specific guidelines or instructions.

  9. September 26 2019
    News

    In her 2018-2019 Annual Report released today, Ombudsperson Marie Rinfret takes stock of the Québec Ombudsman’s public integrity achievements.

  10. November 29 2018
    News

    Ombudsperson Marie Rinfret tabled her 2017-2018 Annual Report in the National Assembly. In it, she weighs in on public services in Québec.