Annual reports | Protecteur du Citoyen

Annual reports

  1. September 28 2017
    News

    On the occasion of the tabling of her Annual Report 2016-2017 in the National Assembly today, the Ombudsperson delivers her findings on the quality of public services in Québec.

  2. September 28 2017
    News

    The 2016-2017 Annual Report of the Québec Ombudsman, made public in the National Assembly today, reveals that yet again, long wait times generated the greatest number of substantiated complaints about government departments and agencies.

  3. September 28 2017
    News

    In her 2016-2017 Annual Report tabled in the National Assembly today, the Ombudsperson describes complaints and reports showing that deployment of the health and social services network reform has not produced expected improvements in access to certain services adapted to people’s needs.

  4. September 28 2017
    News

    In her 2016-2017 Annual Report, tabled today in the National Assembly, the Ombudsperson describes the flaws found in correctional facilities.

  5. September 29 2016
    News

    At the end of a decade as the Ombudsperson, today Raymonde Saint-Germain presented her findings and recommendations on the occasion of the tabling of the Québec Ombudsman’s 2015-2016 Annual Report in the National Assembly.

  6. September 29 2016
    News

    As Québec’s Correctional Ombudsman, the Québec Ombudsman is tasked to ensure that the rights of detainees in Québec correctional facilities are upheld. This year, with chronic prison overcrowding as a backdrop, its findings mainly concern the transfer of female inmates from Maison Tanguay to Leclerc de Laval correctional facility.

  7. September 17 2015
    News

    The 2014-2015 Annual Report of the Québec Ombudsman was tabled today in the National Assembly.

  8. September 17 2015
    News

    This year, in its capacity as Québec’s Correctional Ombudsman, the Québec Ombudsman once more noted problems with prison overcrowding and the many resulting transfers.

  9. September 17 2015
    News

    Today, Ombudsperson Raymonde Saint-Germain presented the findings and recommendations from the 2014-2015 Annual Report of the Québec Ombudsman.

  10. September 17 2015
    News

    In 2014-2015, the number of complaints and reports the Québec Ombudsman received concerning health and social services increased by 10.6%. The percentage of substantiated complaints and reports was 40.3%, up slightly (1.8 percentage points) from last year’s figures.