Annual reports | Protecteur du Citoyen

Annual reports

  1. November 29 2018
    News

    Ombudsperson Marie Rinfret tabled her 2017-2018 Annual Report in the National Assembly. In it, she weighs in on public services in Québec.

  2. November 29 2018
    News

    In her 2017-2018 Annual Report released today, Ombudsperson Marie Rinfret pinpointed several failings regarding the Act respecting administrative justice

  3. November 29 2018
    News

    When her 2017-2018 Annual Report was tabled in the National Assembly today, Ombudsperson Marie Rinfret expressed her concerns about the fact that, this year again, the main reason for substantiated complaints and reports about health and social services continued to be deficient service quality.

  4. November 29 2018
    News

    In her 2017-2018 Annual Report, tabled at the National Assembly today, the Ombudsperson is critical that some Québec correctional facilities cram as many as three people into a cell meant for one detainee.

  5. September 28 2017
    News

    On the occasion of the tabling of her Annual Report 2016-2017 in the National Assembly today, the Ombudsperson delivers her findings on the quality of public services in Québec.

  6. September 28 2017
    News

    The 2016-2017 Annual Report of the Québec Ombudsman, made public in the National Assembly today, reveals that yet again, long wait times generated the greatest number of substantiated complaints about government departments and agencies.

  7. September 28 2017
    News

    In her 2016-2017 Annual Report tabled in the National Assembly today, the Ombudsperson describes complaints and reports showing that deployment of the health and social services network reform has not produced expected improvements in access to certain services adapted to people’s needs.

  8. September 28 2017
    News

    In her 2016-2017 Annual Report, tabled today in the National Assembly, the Ombudsperson describes the flaws found in correctional facilities.

  9. September 29 2016
    News

    As Québec’s Correctional Ombudsman, the Québec Ombudsman is tasked to ensure that the rights of detainees in Québec correctional facilities are upheld. This year, with chronic prison overcrowding as a backdrop, its findings mainly concern the transfer of female inmates from Maison Tanguay to Leclerc de Laval correctional facility.

  10. September 29 2016
    News

    At the end of a decade as the Ombudsperson, today Raymonde Saint-Germain presented her findings and recommendations on the occasion of the tabling of the Québec Ombudsman’s 2015-2016 Annual Report in the National Assembly.