Do you want to install a camera in your room or the room of a family member in a CHSLD? This is what you should know.
Looking for a private seniors’ residence for a family member or yourself? Here are a few tips to help you.
Make sure that it’s government-certified. Certification is mandatory.
No, with one exception. Here is what you need to know.
Have you filed a complaint with the Québec Ombudsman and want to know what happens afterwards?
Despite progress, it is still difficult for victims to report the perpetrator of a sexual assault or violent acts.
Are you having trouble with a Government of Québec department or agency or a health and social services network institution? You can contact the Québec Ombudsman.
After surgery or a hospital stay, you realize that an object that you had with you when you were admitted has gone missing.
Do you have a complaint concerning the education system? Recourse exists, but much confusion remains about how recourse works and the results obtained.
If you are a person with a disability, you have the right to public documents and services on equal terms.