To obtain more informations as to how le Protecteur du Citoyen can help you, go visit our frequently asked questions to file a complaint and our frequently asked questions for whistleblowers.
The Protecteur du citoyen has conducted an investigation into the Québec prison system’s response to the behaviours of particularly vulnerable individuals.
When healthcare and social services professionals want to provide care to a child, they must first consult the child’s parents. However, if the youth is 14 or over, their own consent to receive care is usually enough. Here’s what you need to know.
As an adult, you have the right to accept—or refuse—health care or social services. In rare circumstances, however, they may be imposed on you. Here’s what you need to know.
A tax credit is available for families who register their child for eligible childcare services. Here are the main eligibility requirements.
In Québec, when you turn 65, you are automatically registered for the Public Prescription Drug Insurance Plan. But what should you do if you had private insurance until then? Here’s what you need to know.
Does your landlord want you to move out? There are conditions to be met. If these conditions are not met, you can contest your eviction or the repossession of your dwelling.
Is a CHSLD resident receiving inadequate care or social services? Are you concerned about the situation? You can report it, whether the CHSLD is public or private. Here is how.
Are you a new or expecting parent? Finding childcare services for your child is definitely one of your priorities. Here’s what you need to know.
Caregivers play a vital but also very demanding role. This is why there are measures in place to offer them help and support when needed. Are you familiar with them?
The Protecteur du citoyen presents a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec. Here are its main findings.
