The Québec Ombudsman

Common complaints

"I feel that the staff at a CHSLD are too informal with a relative of mine."

Other examples of staff attitude

"I have to pay back an amount I thought I was eligible for."

Other examples of financial damage

"The personal care that my father is getting at a CHSLD seems inadequate to me."

Other examples of inadequate services

"Revenu Québec is slow in issuing my tax refund."

Other examples of wait times

"I received a notice of non-payment by mistake."

Other examples of administrative errors


All news

May 17 2017
Useful tip

There is a waiting list and its purpose is to refer you to family doctor who is taking new patients.

May 15 2017
Investigation result

A person off work because of hand pain and numbness submitted a claim to the CNESST, which refused to compensate her. She complained to the Québec Ombudsman.