Protecteur du citoyen

What do you want to do?

File a complaint about a government department or agency.

File a complaint

Examples

I have to reimburse an amount I was overpaid but that I thought I had a right to.

Revenu Québec is slow to give me my tax refund.

File a complaint about the health and social services network.

For more information

Examples

I’m not getting all the home support hours I should have.

My daughter has a mental disorder and has been expelled from her residential centre.

Speak out against a wrongdoing within a public body.

Speak out

Examples

A director awards a subsidy to someone he or she knows.

A colleague uses a public vehicle for personal purposes.

You believe that a manager responsible for a call for tenders which you bid on gave insider information to a competitor.

Find out more about the Québec Ombudsman.

See the Québec Ombudsman’s reports and investigations.

Phone us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

VIDEO - FILE A COMPLAINT WITH THE QUÉBEC OMBUDSMAN

Do you have a problem with Québec public services? Find out how to file a complaint with the Québec Ombudsman.

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Frequently asked questions