As soon as we receive your disclosure, we acknowledge receipt by phone or in writing within the next 2 working days. A written notice will be sent to you within 5 working days. Obviously, this does not apply if you chose to remain anonymous.
Next, if your disclosure is admissible (that is, if we can intervene),audits to determine whether there are reasonable grounds to believe that wrongdoing has occurred or is about to occur. Once this is done, we decide whether to have a formal investigation. At each phase (audits and investigation), we keep you apprised. The Protecteur du citoyen sends you a notice when it has finished handling your disclosure.
When the audit or investigation has been completed, we make recommendations to the public body concerned as needed.
For more information, see the Service Statement and the Handling disclosures sections.
