Search
Search results
-
February 10, 2025
Repeat hospitalizations: Better care to prevent loss of autonomy
A person files a complaint about a hospital that did not prevent a serious loss of autonomy in an elderly woman.
Consult the Real-life case -
January 23, 2025
Intervention with certain CHSLDs in the Estrie region
According to a report, there were shortcomings in the services provided by certain CHSLDs in the Estrie region. The Protecteur du citoyen decided to intervene.
Consult the Investigation conclusion -
February 6, 2025
Intervention concerning the CHU de Québec-Université Laval hospitals
The Protecteur du citoyen received a report about the CHU de Québec – Université Laval hospitals stating that people with spinal cord injuries were not receiving adequate care and services there. The Protecteur du citoyen decided to investigate.
Consult the Investigation conclusion -
November 25, 2024
Medication as a control measure: to be used only as a last resort
A person filed a complaint against a CHSLD for using medication too often to control a man in its care.
Consult the Real-life case -
December 3, 2024
Intervention in the psychiatric unit of a Mauricie hospital
The Protecteur du citoyen received a report about the psychiatric unit of Hôpital du Centre-de-la-Mauricie in Shawinigan. Staff allegedly used control measures too quickly and the attitude of some nursing staff was inappropriate. The Protecteur du citoyen decided to intervene.
Consult the Investigation conclusion -
November 27, 2024
Intervention regarding CLSCs reporting to CIUSSS de la Capitale-Nationale
The Protecteur du citoyen received a report about CLSCs in the regions of Quebec, Charlevoix and Portneuf. Shortcomings were allegedly observed in the services offered to people suffering from a spinal cord injury. The Protecteur du citoyen conducted an investigation.
Consult the Investigation conclusion -
August 21, 2024
Intervention at CISSS de l'Outaouais concerning the Établissement de détention de Hull
The Protecteur du citoyen received a report about the Établissement de détention de Hull. Seemingly, there were long wait times for healthcare and health service delivery. The Protecteur du citoyen decided to intervene.
Consult the Investigation conclusion -
August 19, 2024
End-of-life in a hospital: offer assistance but don’t forget about prescribed medication
A citizen filed a complaint against a hospital that may have left his family member alone just before he died.
Consult the Real-life case -
June 6, 2024
Intervention regarding a rehabilitation unit for young offenders in Lévis
The Protecteur du citoyen received a report about a secure unit that houses young offenders. The unit is part of a rehabilitation centre run by CISSS de Chaudière-Appalaches. The Protecteur du citoyen decided to intervene.
Consult the Investigation conclusion -
May 7, 2024
Intervention concerning three intermediate resources in the Mauricie region
The Protecteur du citoyen intervened concerning three intermediate resources for vulnerable adults. All the resources were under contract with CIUSSS de la Mauricie-et-du-Centre-du-Québec.
Consult the Intervention report
