For each complaint or report it receives, the Protecteur du citoyen determines whether it can investigate. When an investigation is completed, and we see that a mistake or injustice has occurred, we make recommendations. We contact the authorities concerned to have the situation or problem resolved. Here are some real-life cases and intervention reports that illustrate how our investigations were carried out and our recommendations.
To make a complaint
Use the online complaint form or contact us directly at 1-800-463-5070 (toll-free).
