Ethic and values | Protecteur du Citoyen

Ethic and values

In working towards and achieving the Québec Ombudsman’s mission, every member of our team ascribes considerable importance to the values set out in our Service Statement.

Furthermore, the employees must act according to a code of ethics (French version only - PDF, 348 KB) and conduct and the Ombudsperson and the Deputy Ombudspersons have a Code of Ethics and Professional Conduct (PDF, 825 KB).

Appointed by the sitting members of all political parties in the National Assembly, the Ombudsperson is accountable only to them. This makes the Ombudsperson’s actions  neutral, independent and impartial—all essential qualities in the performance of his or her duties.

The values underlying our interventions 

  • Justice
  • Fairness
  • Respect
  • Impartiality
  • Transparency

The values that underline our action

  • Integrity
  • Rigour
  • Empathy