Intervention reports | Protecteur du Citoyen

Intervention reports

Our intervention reports concern only the health and social services network. We produce them on our own initiative or further to a report.

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  1. June 8 2016
    The Québec Ombudsman received a report concerning, among other things, flaws in the quality of care and services provided at Résidence Murray, a private seniors’ residence located in Sherbrooke.
  2. February 23 2016
    The Québec Ombudsman received reports about flaws in the quality of care, triage process and staff behaviour at the emergency room of Hôpital Pierre-Le Gardeur, in the Lanaudière region.
  3. November 24 2015

    The Québec Ombudsman received a request for its opinion from the users’ committee at Centre de santé et des services sociaux de La Côte-de-Gaspé concerning the committee’s independence and operational autonomy.

  4. September 1 2015

    The Québec Ombudsman received reports of major deficiencies in the quality of the care and services provided to the residents of Centre d’hébergement Harricana, in Abitibi-Témiscamingue.

  5. June 9 2014

    The Québec Ombudsman concludes that MUHC’s admission of a Kuwaiti foreign national for healthcare in December 2011 occurred outside normal channels and without government supervision.