If I have a complaint concerning Hydro-Québec, where do I go?


The Québec Ombudsman cannot intervene in cases involving Hydro-Québec. Instead you have to contact Customer Services at Hydro-Québec:  1-888-385-7252. For situations related to service cut offs, the number to call is 1-877-571-3155. 

If you are not sure, or for an emergency, feel free to contact us.