On May 27, 2026, Ombudsperson Marc-André Dowd released an investigation report on the management of complex cases in Québec’s detention facilities.
The makeup of the prison population has changed in recent years. Some inmates are particularly vulnerable due to factors such as mental health issues, substance abuse or homelessness. They may exhibit violent behaviour reflecting increasingly complex needs.
In response to these behaviours, detention facilities have primarily been relying on coercive measures. These measures are not always suitable for people with complex needs.
“The Protecteur du citoyen has found that vulnerable individuals are being placed in solitary confinement for long periods of time—sometimes several months. As Québec’s correctional ombudsperson, we are concerned that the rights and dignity of inmates are being violated. A primarily coercive approach can exacerbate behavioural problems and violence, putting the entire prison environment at risk,” said Marc-André Dowd.
The investigation found that intervention practices need to be humanized and adapted to promote social reintegration. To support this transition, the Protecteur du citoyen has issued 17 recommendations to the Ministère de la Sécurité intérieure, which oversees detention facilities.
