In a special report released on today, the Protecteur du citoyen shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. The report, entitled Private seniors’ residences: more than just rental businesses, contains seven recommendations aimed at giving these seniors a fair chance to defend their rights.
As Ombudsperson Raymonde Saint-Germain sees it, "at a time when the proportion of elderly is on the rise in Québec and there are more and more private seniors’ residences, it’s imperative that the tenants, whose average age is 82, be able to speak up for their rights without fear."