In Québec, the minimum age for obtaining a driver’s licence is 16. There is one exception: people as young as 14 can drive a scooter. Here's what you need to know.
The Protecteur du citoyen intervened concerning three intermediate resources for vulnerable adults. All the resources were under contract with CIUSSS de la Mauricie-et-du-Centre-du-Québec.
A citizen lodged a complaint against a hospital that had lost her clothes.
Do you live in an RPA and disagree with a change in your lease? Or does the increase in the cost of services seem unjustified? Here's what you need to know.
A citizen filed a complaint against the facility where he was incarcerated because he had no access to a washer nor to a dryer.
Thinking of moving to a private seniors' residence (RPA)? Here's what you need to know before signing a lease.
In a letter to the Committee on Land and the Public Domain, Ombudsperson Marc-André Dowd commented on Bill 45 – Act to amend the Act respecting safety in sports mainly to better protect the integrity of persons in recreation and sports.
The relative of a citizen at the end of life lodged a complaint against a hospital that charged the citizen for his private room.
On March 27, 2024, Ombudsperson Marc-André Dowd commented on Bill 53 - Act to enact the Act respecting protection against reprisals related to the disclosure of wrongdoings and to amend other legislative provisions before a parliamentary committee.
The staff of government departments and public agencies must act with integrity and transparency. If you see the opposite, you may have witnessed a wrongdoing. Here are some tips for recognizing and disclosing wrongdoing.
