September 5, 2023
Family allowance: if a file has changed, payments must be adjusted
A father filed a complaint against Retraite Québec, which had not issued all his family allowance.
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August 30, 2023Useful tipComplaints in schools: new recourse for parents and students
Read moreAs a student or a parent, you can now file a complaint with a regional student ombudsman.
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August 21, 2023Private seniors’ residence: the staff must respect residents’ privacy
Read moreA lady filed a complaint against the private seniors’ residence where she lived because it authorized staff to come into her apartment without her consent.
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July 12, 2023Useful tipChild car seats: a matter of safety
Read moreUnder the Highway Safety Code, use of a car seat adapted to a child’s weight and height is mandatory for all children younger than nine years old. Here’s what you need to know.
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July 3, 2023Employment and social solidarity: ensure that all rightful amounts are issued
Read moreA citizen filed a complaint against the Ministère de l’Emploi et de la Solidarité sociale, which had not issued him all his special benefits.
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June 26, 2023Hospital: comply with the agreements made with the family
Read moreA man complained about a hospital which had not informed him before his father was transferred to a residence.
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June 21, 2023Useful tipWorking at age 14: what does the law say?
Read moreSince June 1, 2023, the minimum age for employment in Québec is 14 years old. The law also limits work schedules until age 16 to give school priority. Here’s what you need to know.
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June 15, 2023Useful tipFinancial elder abuse: how to speak out against it
Read moreFinancial mistreatment is one of the most common forms of elder abuse. Have you witnessed or been a victim of it? Here’s how to get help.
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June 9, 2023Bills and legislation
Reaction to Bill 23
Read moreIn a letter to the Committee on Culture and Education, the Québec Ombudsman reacted to Bill 23 – Act to amend mainly the Education Act and to enact the Act respecting the Institut national d’excellence en éducation.
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June 7, 2023Useful tipDisabilities and employment: making it easier to get into the job market
Read moreAre you living with a disability and looking for work? Do you want to help someone you know who has a disability find a job? There are programs that provide assistance.
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