People at the end of life have rights. One of them is access to palliative care that is tailored to their needs and that respects their choices. Here’s what you need to know.
Since 2017, accessory costs (costs related to services covered by the public health insurance plan) have been prohibited. Even so, you may have to pay certain fees. Here’s what you need to know.
A citizen filed a complaint against Retraite Québec, which asked her to reimburse $25,000.
A woman filed a complaint against a health network agency that had failed to give her proper support when she was caring for her dying spouse at home.
The Protecteur du citoyen received a report about Ressource intermédiaire La Victorienne, located in Gatineau. It houses vulnerable adults. Apparently, there are recurrent problems with the care and services provided to them. The Protecteur du citoyen decided to intervene.
Have you gotten a notice of claim from the federal government about reimbursing the Canada Emergency Support Benefit (CERB) or the Canada Emergency Student Benefit (CESB)? If you were denied last-resort financial assistance because of these benefits, you can be paid retroactively.
A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.
Québec Ombudsman Marc-André Dowd releases his first follow-up report on the 142 calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (Viens Commission).
A mother filed a complaint against a health institution that had reduced the personal care provided to her son with a severe disability.
In a letter to the Committee on Institutions, the Protecteur du citoyen reacted to Bill 32 – Act to establish the cultural safety approach within the health and social services network.
