The Québec Ombudsman's 2012-2017 strategic plan tabled in the National Assembly
Today the President of the National Assembly tabled the Québec Ombudsman's 2012-2017 strategic plan (Conduire à la pleine solution, pour un, pour tous). The title captures how the Québec Ombudsman envisions its mission and actions. La pleine solution refers to the fact that a "full solution" is one that gets to the heart of a problem with a view to solutions that last. Pour un, pour tous is a reminder that if a situation denounced in a complaint harms more than one citizen, the solution sought must be the right one for all citizens. Click on strategic plan to access the document.