News

  1. July 10 2017
    Investigation result

    A woman had stopped receiving advance payments of the tax credit for childcare expenses. Disagreeing with Revenu Québec’s decision, she complained to the Québec Ombudsman.

  2. July 3 2017
    Investigation result

    A citizen was dissatisfied with the support he had received from a CLSC social worker when he tried to find an apartment. He also said that he had never seen his intervention plan. He complained to the Québec Ombudsman.

  3. June 28 2017
    Useful tip

    Six months ago, accessory costs were prohibited. So why does it still happen that sometimes people get billed?

  4. June 27 2017
    Investigation result

    Retraite Québec turned down a woman’s disability pension application because it considered that all the possibilities in terms of treatments that could improve her condition had not been exhausted. She complained to the Québec Ombudsman.

  5. June 19 2017
    Investigation result

    A lady went to a hospital emergency room with symptoms of a stroke. She was assigned a non-urgent priority level. She complained to the Québec Ombudsman.

  6. June 14 2017
    Useful tip

    Here are the 10 steps for exercising your rights.

  7. June 12 2017
    Investigation result

    The Société de l’assurance automobile du Québec refused to compensate a man who said that his face scar from an automobile accident a few years before had gotten worse. He complained to the Québec Ombudsman.

  8. June 5 2017
    Investigation result

    It took two years for the Ministère de l’Éducation et de l’Enseignement supérieur to convert a student loan into a bursary because the educational institution took its time sending the Department information. This deprived the citizen of tax credits. She complained to the Québec Ombudsman.

  9. May 31 2017
    Useful tip

    Treating infertility involves various courses of action and may entail hefty costs. However, the Régie de l'assurance maladie du Québec (RAMQ) foots the bill for certain services.

  10. May 30 2017
    News

    The Québec Bar Association has honoured Ombudsperson Marie Rinfret by awarding her the Mérite Christine-Tourigny 2017 prize.

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