Special reports | Protecteur du Citoyen

Special reports

The Québec Ombudsman may decide on its own initiative to conduct investigations concerning government departments and agencies when it sees widespread harmful situations. In such cases, our interventions have a collective impact and often make it possible to solve a problem that affects a number of people or groups of citizens and to prevent recurrence.

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  1. June 29 2012

    After having received a complaint from a citizen concerned by the situation of Québec men, the Québec Ombudsman conducted an investigation on the combined impact of actions undertaken by the Ministère de la Santé et des Services sociaux (MSSS) intended to meet their needs.

  2. May 23 2012

    The Québec Ombudsman released its report on government services provided to individuals over 7 years of age who have a PDD.

  3. March 30 2012

    The Québec Ombudsman has investigated the accessibility of long-term home support services for people with disabilities and people with a loss of independence.

  4. September 29 2011

    The Québec Ombudsman investigated the process for placing cases on the roll at the Régie du logement in the last quarter of 2010-2011. It found an unfair practice.

  5. May 11 2011

    The report highlights the fact that mental health services in Québec were structured without due consideration for the detention community's specific features, and identifies major deficiencies in terms of access to and continuity of the health services and social services available to detainees with mental health disorders.

  6. February 18 2011

    The Québec Ombudsperson has made recommendations to the Minister of Health and Social Services, aimed at correcting a number of problems with the implementation of an Act that is applicable in certain exceptional circumstances only. During the Québec Ombudsman's investigations, some significant disparities were observed in the way the Act is applied in different institutions and regions, and by different people involved in the process.

  7. February 16 2010

    Québec Ombudsperson Raymonde Saint-Germain published her report concerning The Québec Investigative Procedure for Incidents Involving Police Officers.

  8. February 16 2010

    Québec Ombudsperson Raymonde Saint-Germain published her report concerning The Québec Investigative Procedure for Incidents Involving Police Officers.

  9. October 8 2009

    The Ministère de la Santé et des Services sociaux, the Ministère de la Famille et des Aînés, the Ministère de l'Éducation, du Loisir et du Sport, and the Office des personnes handicapées du Québec have agreed to implement the recommendations issued in the Québec Ombudsman's report on government services for children with pervasive developmental disorders (PDDs).

  10. June 2 2009

    In the report, the Québec Ombudsman makes 13 recommendations, 12 of which are aimed at the Ministère de l'Agriculture, des Pêcheries et de l'Alimentation, to improve its prevention mechanisms, intervention plans and management of foodborne illnesses.

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