Draft Regulation to amend the Regulation respecting the conditions for obtaining a certificate of compliance and the operating standards for a private seniors' residence | Protecteur du Citoyen
February 7, 2014

Draft Regulation to amend the Regulation respecting the conditions for obtaining a certificate of compliance and the operating standards for a private seniors' residence

Corps

The Québec Ombudsman is taking a position against the reduction of training requirements for staff who provide supervision of seniors in private seniors' residences.

In the Québec Ombudsman's opinion, the safety and quality of the services offered to seniors must take precedence over the administrative and budgetary aspects. It is particularly concerned that in the case of residence for independent elderly persons and having fewer than 50 rooms, it is no longer mandatory for the person providing supervision to be a staff member (this person thus could be a volunteer or a resident).

This amendment introduces a risk in case of fire because it does not conform to the recommendations of the guide "La prévention des incendies et l'évacuation des résidences hébergeant des personnes âgées" (Fire prevention and evacuation of residences accommodating seniors).

The Québec Ombudsman recommends that the coming into force of the provisions respecting skills development of staff be maintained at November 1, 2015. If the date these provisions come into force is postponed to November 1, 2016, as provided in the draft Regulation, the Québec Ombudsman requests that alternative measures be taken to compensate for this absence of training in the interim, so that the residents have access to adequately trained staff as soon as possible.