In the context of the special consultations and public hearings on Bill 9, Act to increase Québec’s socio-economic prosperity and adequately meet labour market needs through successful immigrant integration, Ombudsperson Marie Rinfret conveyed her comments to the Committee on Citizen Relations.
Madam Rinfret subscribes to the aims of the Bill that will lead to reduced wait times for processing immigration applications and resolution of the problems related to backlogs. However, in choosing to destroy files and reimburse candidates for certain fees they incurred, the Ministère de l’Immigration, de la Diversité et de l’Inclusion (MIDI) is opting for an administrative solution to a human problem. As the Québec Ombudsman sees it, the adverse effects must be limited through empathy and fairness.
With this in mind, the Québec Ombudsman recommended that the applications of candidates already living in Québec be processed as soon as possible. Other recommendations concerned reimbursement for certain fees and letters of apology and explanation to the applicants.