The Québec Ombudsman was informed about deficiencies in the care and services at a community-type residential resource. The report concerned Elder’s Home of Ungava Tulattavik Health Center, located in Kuujjuaq. The Québec Ombudsman intervened.
The Québec Ombudsman saw that Elder’s Home’s staff were dedicated. Moreover, the institution had already taken measures to correct certain deficiencies, notably concerning upkeep of the premises. However, the investigation showed that there were several other shortcomings, including the folllowing:
The Québec Ombudsman made 10 recommendations to Tulattavik Health Center, all of which were accepted. The Québec Ombudsman will see to it that they are properly implemented.