Improve the process for registering with a family doctor | Protecteur du Citoyen
May 15, 2018

Improve the process for registering with a family doctor

Corps

Further to complaints and reports about registering with a family doctor, the Québec Ombudsman intervened in this regard. In its report, it described certain flaws in the system established in 2016 by the Ministère de la Santé et des Services sociaux to promote access to a family doctor. These flaws mean, in particular, long wait times and prioritization of people that can be inadequate at times

The Québec Ombudsman made eight recommendations to the Ministère de la Santé et des Services sociaux aimed among other things at:

  • prioritizing GAMF registerees according to their state of health;
  • ensuring that people assigned a family doctor be re-entered on GAMF as at the date of their initial registration if they have not been registered with that doctor within 60 days;
  • allowing a family doctor for a given region to be assigned beyond certain geographical limits.

To read excerpts from the report: Improve the process for registering with a family doctor (PDF, 61 KiB)

News release: Registration with a family doctor: The Québec Ombudsman makes recommendations aimed at reducing wait times