Investigation conclusions

For each disclosure or report it receives, the Québec Ombudsman determines whether or not it can investigate. At the end of an investigation, if we see that wrongdoing has occurred, we make recommendations. We make them to the responsible authorities so that the situation is corrected or the problem is denounced. Here are investigation conclusions that show how our interventions are carried out.

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  1. November 9, 2021
    Health and social services

    Intervention at CIUSSS de la Mauricie-et-du-Centre-du-Québec

    The Québec Ombudsman received three reports concerning Les Résidences du Chemin du Roy, located in Mauricie. The allegations pointed to various failings that, among other things, jeopardized the safety of the residents. The Québec Ombudsman decided to intervene.

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  2. August 24, 2021
    Health and social services

    Intervention at Ungava Tulattavik Health Center

    The Québec Ombudsman was informed about deficiencies in the care and services at a residential resource. The report concerned Elder’s Home of Ungava Tulattavik Health Center, located in Kuujjuaq. The Québec Ombudsman intervened.

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  3. August 18, 2021
    Health and social services

    Intervention at Hôpital Anna-Laberge

    The Québec Ombudsman was informed about various problems with the care and services at the emergency room of Hôpital Anna-Laberge. It decided to intervene.

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