Special reports

The Québec Ombudsman may decide on its own initiative to conduct investigations concerning government departments and agencies when it sees widespread harmful situations. In such cases, our interventions have a collective impact and often make it possible to solve a problem that affects a number of people or groups of citizens and to prevent recurrence.

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  1. February 24 2015

    In an investigation report released on February 24, 2015, the Québec Ombudsman exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.

  2. November 7 2014

    The Québec Ombudsman recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents' immigration status.

  3. April 17 2014

    Further to complaints it received concerning the time associated with coroners' investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.

  4. March 28 2013

    Today the Québec Ombudsman is releasing a report on the organization of emergency response services for accidents that occur off-road. Most problems stem from the fact that accessibility to ambulance services stops where the road system stops.

  5. March 21 2013

    The Québec Ombudsman's report indicates that the administration of parents' financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized.

  6. June 29 2012

    After having received a complaint from a citizen concerned by the situation of Québec men, the Québec Ombudsman conducted an investigation on the combined impact of actions undertaken by the Ministère de la Santé et des Services sociaux (MSSS) intended to meet their needs.

  7. May 23 2012

    The Québec Ombudsman released its report on government services provided to individuals over 7 years of age who have a PDD.

  8. March 30 2012

    The Québec Ombudsman has investigated the accessibility of long-term home support services for people with disabilities and people with a loss of independence.

  9. September 29 2011

    The Québec Ombudsman investigated the process for placing cases on the roll at the Régie du logement in the last quarter of 2010-2011. It found an unfair practice.

  10. May 11 2011

    The report highlights the fact that mental health services in Québec were structured without due consideration for the detention community's specific features, and identifies major deficiencies in terms of access to and continuity of the health services and social services available to detainees with mental health disorders.

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