Intervention reports

Our intervention reports concern only the health and social services network. We produce them on our own initiative or further to a report.

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  1. December 11 2017

    The Québec Ombudsman received a report concerning, among other things, financial solicitation of the people living at Fondation Aube Nouvelle, a private seniors’ residence in the Beauce region.

  2. November 13 2017

    The Québec Ombudsman received a report concerning the process of accessing a place in a public residential resource on the territory of Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale.

  3. November 7 2017

    The Québec Ombudsman received a report about various problems at a private seniors’ residence, Domaine La Marguerite, located in Rimouski. The investigation confirmed that certain failings existed.

  4. November 3 2017

    The Québec Ombudsman received a report about shortcomings in the quality of the care and services provided at a residence that houses people who receive services from Centre intégré de santé et de services sociaux des Laurentides.

  5. October 17 2017

    The Québec Ombudsman received a report concerning the hasty transfer of a person with an intellectual disability to a new residential resource.

  6. October 13 2017

    Further to several reports received, the Québec Ombudsman conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.

  7. October 5 2017

    Last spring, the Québec Ombudsman received a report concerning the refusal to give a second weekly shower to a person living at a residential and long-term care centre (CHSLD).

  8. September 19 2017

    The Québec Ombudsman received a report about various failings at Centre d’hébergement et de soins de longue durée (CHSLD) Herron, a private uncontracted health institution.

  9. August 29 2017

    The Québec Ombudsman received reports concerning the quality of the care, services and environment offered to the residents at Résidence Brooks, a private seniors’ residence.

  10. August 22 2017

    The Québec Ombudsman investigated the living conditions at the social housing units managed by Carrefour d’alimentation et de partage Saint-Barnabé, namely, the Espérance, Viau and Sainte-Catherine residences, in Montréal.

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